Privacy Policy

Orange Moonwerks™ Studios cares about your privacy. For this reason, we collect and use  personal information only as needed to deliver our products, services,  websites and mobile applications, and to communicate with you about the  same, or as you have requested (collectively, our “Services”). Your  personal information includes information such as:

• Name
• Address
• Telephone number
• Date of birth
• Email address
• Billing and payment information
• Candidate information (for job applicants)
• Other data collected that could directly or indirectly identify you.

Our Privacy Policy not only explains how and why we use your personal  information that we collect, but also how you can access, update or  otherwise take control of your personal information.

 What information we collect, how we collect it, and why 

Much of what you likely consider personal information is collected directly from you when you:

1. create an account or purchase any of our Services (ex: billing  information, including name, address, credit card number, government  identification);
2. request assistance from our award-winning customer support team (ex: phone number);
3. complete contact forms or request newsletters or other information from us (ex: email); or
4. participate in contests and surveys, apply for a job, or otherwise  participate in activities we promote that might require information  about you.

However, we also collect additional information when delivering our  Services to you to ensure necessary and optimal performance. These  methods of collection may not be as obvious to you, so we thought we’d  highlight and explain a bit more about what these might be (as they vary  from time to time):

Cookies and similar technologies on our  websites and mobile applications allow us to track your browsing  behavior, such as links clicked, pages viewed, and items purchased.  Specifically, the data collected relates to your interactions with our  site features or third-party features, such as social media plugins,  contained within the Services; Internet Protocol (IP) address (for  example, to determine your language preference; browser type and  settings; the date and time the Services were used; device type and  settings; operating system used; application IDs, unique device  identifiers; and error data). These technologies also automatically  collect data to measure website performance and improve our systems,  including metadata, log files, page load time, server response time to  optimize DNS resolution, network routing and server configurations. For  additional information, and to learn how to manage the technologies we  utilize, please visit our Cookie Policy.

Supplemented Data may be received about you  from other sources, for example, from publicly available databases,  social media platforms, or third parties from whom we have purchased  data, in which case we may combine this data with information we already  have about you so that we can update, expand and analyze the accuracy  of our records, assess the qualifications of a candidate for employment,  identify new customers, and provide products and services that may be  of interest to you. If you provide us personal information about others,  or if others give us your information, we will only use that  information for the specific reason for which it was provided to us.

How we utilize information. 

We strongly believe in both minimizing the data we collect and  limiting its use and purpose to only that (1) for which we have been  given permission, (2) as necessary to deliver the Services you purchase  or interact with, or (3) as we might be required or permitted for legal  compliance or other lawful purposes:

Delivering, improving, updating and enhancing our Services. We collect various information relating to your purchase, use and/or  interactions with our Services. We utilize this information to:

• Improve and optimize the operation and performance of our Services (again, including our websites and mobile applications)
• Diagnose problems with and identify any security and compliance risks, errors, or needed enhancements to the Services
• Detect and prevent fraud and abuse of our Services and systems

Much of the data collected is aggregated or statistical data about  how individuals use our Services, and is not linked to any personal  information.

Sharing with trusted third parties. We  may share your personal information with affiliated companies within our  corporate family, with third parties with which we have partnered to  allow you to integrate their services into our own Services, and with  trusted third party service providers as necessary for them to perform  services on our behalf, such as:

• Processing credit card payments
• Serving advertisements (more on this topic below)
• Conducting contests or surveys
• Performing analysis of our Services and customers demographics
• Communicating with you, such as by way email or survey delivery
• Customer relationship management
• Security, risk management and compliance
• Recruiting support and related services. 

These third parties (and any subcontractors they may be permitted to  use) have agreed not to share, use or retain your personal information  for any purpose other than as necessary for the provision of Services. 

We will also disclose your information to third parties:

• in the event that we sell or buy any business or assets (whether a  result of liquidation, bankruptcy or otherwise), in which case we will  disclose your data to the prospective seller or buyer of such business  or assets; or
• if we sell, buy, merge, are acquired by, or partner with other  companies or businesses, or sell some or all of our assets. In such  transactions, your information may be among the transferred assets.

Advertisements. We want to serve you ads that  are most relevant and useful to you, so we may use the personal  information you provided us in Account Settings or those collected  through cookie technologies to personalize ads and improve your overall  experience with us on our site and other sites. We call this ad  personalization (formerly, interest-based advertising) because the ads  you see are based on previously collected or historical data to  determine which ad will be most relevant to you, including data such as  previous search queries, activity, visits to sites or apps, demographic  information, or location.   To illustrate ad personalization that is  audience-based, let’s say you registered a domain with us and created a  website using our website builder product. The next time you navigate to  our advertising partner’s platform or website, they may recognize that  you are a GoDaddy customer via a matched email and may use that data to  help us display an ad about our latest promotion for website security.  Alternatively, if you already purchased our website security product,  then we may exclude you from future ad campaigns for this product  because it wouldn’t be relevant to you. Other ad personalization could  be activity-based. For example, using data about your page views on our  site to determine whether an ad would be of interest to you. The  information we share with our advertising channel partners to deliver  you personalized ads is done securely and cannot be used by them for any  other purpose. We do not sell your data to any third parties. In  addition, the data we share is hashed and encrypted, which means that it  does not directly identify you. We do not sell your data in any way to  our partners or other third parties.

For more information about ad personalization on your desktop or  mobile browser, and to opt out of this type of advertising by third  parties that participate in self-regulatory programs, please visit one  of the following: the Network Advertising Initiative website, the Digital Advertising Alliance (“DAA”) website, the European Interactive Digital Advertising Alliance website or our Ad Choices Preference Manager.   To learn more about ad personalization in mobile apps and to opt out  of this type of advertising by third parties that participate in the  DAA’s AppChoices tool, please use this URL:  https://youradchoices.com/appchoices to download the version of  AppChoices for your device. Please note that any opt-out choice you  exercise through these programs will only apply to ad personalization by  the third parties you select, but will still allow the collection of  data for other purposes, including research, analytics, and internal  operations. You may continue to receive ads, but those ads may be less  relevant to you.

Communicating with you. We may contact  you directly or through a third party service provider regarding  products or services you have signed up or purchased from us, such as  necessary to deliver transactional or service related communications. We  may also contact you with offers for additional services we think  you’ll find valuable if you give us consent, or where allowed to contact  you based on legitimate interests. You don’t need to provide consent as  a condition to purchase our goods or services. These contacts may  include:

• Email
• Text (SMS) messages
• Telephone calls
• Messenger applications (e.g. WhatsApp, etc.)
• Automated phone calls or text messages.

You may also update your subscription preferences with respect to  receiving communications from us and/or our partners by signing into  your account and visiting your “Account Settings” page.

If we collect information from you in connection with a co-branded  offer, it will be clear at the point of collection who is collecting the  information and whose privacy policy applies. In addition, it will  describe any options you have regarding the use and/or sharing of your  personal information with a co-branded partner, as well as how to  exercise those options. We are not responsible for the privacy practices  or the content of third-party sites. Please read the privacy policy of  any website you visit.

If you make use of a service that allows you to import contacts  (ex. using email marketing services to send emails on your behalf), we  will only use the contacts and any other personal information for the  requested service. If you believe that anyone has provided us with your  personal information and you would like to request that it be removed  from our database, please contact us at rgilmore@orangemoonwerks.com.

Transfer of personal information abroad. If you  utilize our Services from a country other than the country where our  servers are located, your personal information may be transferred across  international borders, which will only be done when necessary for the  performance of our contract with you, when we have your consent to do  so, or subject to the appropriate standard contractual clauses. Also,  when you call us or initiate a chat, we may provide you with support  from one of our global locations outside your country of origin.

Compliance with legal, regulatory and law enforcement requests. We cooperate with government and law enforcement officials and private  parties to enforce and comply with the law. We may disclose any  information about you to government or law enforcement officials or  private parties as we, in our sole discretion, believe necessary or  appropriate to respond to claims and legal process (such as subpoena  requests), to protect our property and rights or the property and rights  of a third party, to protect the safety of the public or any person, or  to prevent or stop activity we consider to be illegal or unethical.

To the extent we are legally permitted to do so, we may take  reasonable steps to notify you if we are required to provide your  personal information to third parties as part of legal process. We will  also share your information to the extent necessary to comply with any  ICANN, registry or ccTLD rules, regulations and policies when you  register a domain name with us. For reasons critical to maintaining the  security, stability and resiliency of the Internet, this includes the  transfer of domain name registration information to the underlying  domain registry operator and escrow provider, and publication of that  information as required by ICANN in the public WHOIS database or with  other third parties that demonstrate a legitimate legal interest to such  information.

How we secure, store and retain your data. 

We follow generally accepted standards to store and  protect the personal information we collect, both during transmission  and once received and stored, including utilization of encryption where  appropriate.

We retain personal information only for as long as necessary to  provide the Services you have requested and thereafter for a variety of  legitimate legal or business purposes. These might include retention  periods:

• mandated by law, contract or similar obligations applicable to our business operations;
• for preserving, resolving, defending or enforcing our legal/contractual rights; or
• needed to maintain adequate and accurate business and financial records.

If you have any questions about the security or retention of your personal information, you can contact us at rgilmore@orangemoonwerks.com.